Triple AAA Driving School

Effective Date: 01-01-2025

At Triple AAA Driving School, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, book driving lessons, or interact with our services.

By using our website or enrolling in our driving school services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Identification Information: This includes your name, address, email address, phone number, and date of birth.
• Driving License Information: If you are applying for driving lessons, we may collect your provisional driving license details and any relevant medical or health information required by law.
• Payment Information: We may collect payment details, such as credit/debit card numbers or other payment methods, when you make a purchase or book a lesson.
• Usage Data: We collect non-personal data about how you interact with our website, such as IP addresses, browser types, and pages viewed, to improve user experience and monitor website performance.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Providing Services: To process bookings, deliver driving lessons, and communicate with you regarding your lessons, payments, or test information.
• Improving Our Services: To enhance your experience on our website, customize content, and troubleshoot issues.
• Marketing Communications: With your consent, we may send you promotional emails, updates, and other marketing materials related to our services.
• Compliance: To comply with legal requirements, such as verifying your age or checking the status of your driving license, and to respond to legal requests if necessary.

If you prefer not to receive marketing communications, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including:

• Encryption: We use encryption technology (such as SSL) to protect sensitive payment information when transmitted through our website.
• Access Controls: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.
• Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Despite our best efforts, no system is completely secure, and we cannot guarantee the security of your data. However, we will notify you promptly if we become aware of any data breaches that may affect your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are obligated to protect your information and use it solely for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as a court order or government investigation.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can request access to the personal information we hold about you and ask for any inaccuracies to be corrected.
• Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Opt-Out: You can opt out of receiving marketing communications at any time by unsubscribing via email or contacting us directly.
• Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at the contact details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. A cookie is a small file stored on your device that helps us remember your preferences, analyze website traffic, and improve functionality.

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of our website.

For more details about the cookies we use, please refer to our [Cookie Policy] (if applicable).

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under the age of 16, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Triple AAA Driving School